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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Eduardo Rodriguez

January 23, 2026

5  out of  5
rating by Eduardo Rodriguez
"It was a great help taking to Candy my State Farm agent, took her time to explain my policy and options I had , very professional and polite really a sweetheart I got much better rate with her then other phony companies I talk too"
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Justin Tyer

January 23, 2026

5  out of  5
rating by Justin Tyer
"Shane was an absolute pleasure to work with. Extremely knowledgeable and insightful. Definitely not what I was expecting shopping for insurance and without a doubt the most enjoyable experience I've had regarding insurance."
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Matthew Breland

January 23, 2026

5  out of  5
rating by Matthew Breland
"Very helpful super friendly with Halle recommend"
We responded:
"We appreciate your review, Matthew. We are so happy that you had such a wonderful experience with State Farm Agent Rachele Rendon’s Team here in Houston ! "
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R.J. B.

January 22, 2026

5  out of  5
rating by R.J. B.
"Candy was extremely knowledgeable and professional in guiding me through my purchase of a new insurance policy. I would highly recommend."
We responded:
"Wow, thank you for the 5-star review, R.J.! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! R.J., thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Rachele Rendon’s Team is just a call or email away! "
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Jay

January 16, 2026

5  out of  5
rating by Jay
"Candy was hands down awesome she's very patient and cares about her clients and goes above and beyond."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Rachele Rendon’s Team! We deeply appreciate your kind words here in Houston . "
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Abiodun Modupe

January 15, 2026

5  out of  5
rating by Abiodun Modupe
"Excellent customer service and great feedback 👍"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Rachele Rendon’s Team. "
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Victor Ramirez

December 23, 2025

5  out of  5
rating by Victor Ramirez
"Candy Martinez Sater is an outstanding Business Insurance Account Manager at State Farm. She is knowledgeable, responsive, and genuinely committed to helping clients protect their businesses. Candy takes the time to understand specific needs, explains coverage options clearly, and makes the entire insurance process smooth and stress-free. Her attention to detail and proactive communication give confidence that nothing is overlooked. It’s clear she truly cares about her clients and goes above and beyond to provide excellent service. I highly recommend Candy to anyone looking for reliable and professional business insurance support."
We responded:
"Victor thank you for sharing feedback on your experience with Candy. She works very hard and takes her role serious. It's so nice to here from a client who appreciates what we do because that make it all worth it!"
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Dionna Collins

December 5, 2025

5  out of  5
rating by Dionna Collins
"I had a great experience with Candy at Rachele Rendon State Farm. She was very attentive, followed up quickly, and made the whole process smooth and easy. I really appreciate her professionalism and great customer service!"
We responded:
"Dionna we are so happy that you enjoyed your experience with Candy while getting your personal property covered! We want to welcome you to the State Farm family and look forward to serving you!"
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Kevin G

November 26, 2025

5  out of  5
rating by Kevin G
"I had an excellent experience with Rachele Rendon’s State Farm team. Shane was extremely helpful, professional, and made the whole process fast and easy. He answered all my questions clearly and made sure I got the coverage I needed at a great price. It’s rare to get customer service that feels this personal and genuine. I really appreciate the follow-up and the attention to detail. Highly recommend this office to anyone looking for reliable insurance and great service!"
We responded:
"Thanks Kevin! We don't just sell insurance, we build relationships and that's where we thrive. Thank you for trusting us and finding value in what we do. "
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Brisa Hernandez

November 21, 2025

5  out of  5
rating by Brisa Hernandez
"Jacky was so helpful throughout this whole process and was very patient with me. Customers service is amazing and her tone of voice the whole time was respectful and nice. She explained all policies to me in a way for me to understand. Thank you for making the process so easy!"
We responded:
"Thank you for sharing what a great experience you had with Jacky. We're here to make things easy for you and make sure you have enough information to make informed decisions about your insurance. Thanks for trusting State Farm!"
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Teresa Cisneros

November 14, 2025

5  out of  5
rating by Teresa Cisneros
"Candy was great explained everything and got me th best quote!! Glad to be back with state farm!!"
We responded:
"Welcome back, we are so happy to bring you back to State Farm and make the experience wonderful!"
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Karena Marrero

November 14, 2025

5  out of  5
rating by Karena Marrero
"I was planning to get quotes from different companies, but after speaking with Candy it was a no brainer! She answered every question and communicated well. She was very patient while there was some miscommunication with my previous insurance and made the switch painless. Highly recommend working with this team!"
We responded:
"I'm so glad we can be your one stop shop for your auto and life needs! Thank you for trusting us!"
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Coby Riley

November 11, 2025

5  out of  5
rating by Coby Riley
"Amazing customer service! Everyone was very helpful and communicative through the entire process."
We responded:
"Thank you for trusting State Farm to insure your new auto policy! We are so glad to have been able to find you the best personal price plan for your budget and needs."
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Jimmy Guzman

November 5, 2025

5  out of  5
rating by Jimmy Guzman
"Jacky really helped as a 21 year old, and got me the best price. Highly recommend going to Jacky for help."
We responded:
"Were so glad to here that Jacky found you the best personal price plan for your auto insurance and want to welcome you to State Farm!"
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Tayah Harris

September 18, 2025

5  out of  5
rating by Tayah Harris
"Thank you Shane for such a smooth experience and helping me with my auto insurance!"
We responded:
"Thanks for trusting State Farm with your new auto insurance policy! We are so glad you valued your experience with Shane and found a personal price plan that fit your budget!"
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Scott Bell

September 9, 2025

5  out of  5
rating by Scott Bell
"Very Pleased with all of there staff, Clarissa was very helpful."
We responded:
"Scott thanks for the review! We appreciate your loyalty and are so glad we could help your business insurance needs."
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Arshi Khan

September 3, 2025

5  out of  5
rating by Arshi Khan
"Thank you Shane for such a smooth experience and helping me and my dad with our auto insurance!"
We responded:
"Arshi, thank you for trusting us to find you the best personal price plan that works for you and your dad! We are happy to be your good neighbor!"
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Shaquille LeMay

August 20, 2025

5  out of  5
rating by Shaquille LeMay
"All I gotta say is I MESS WITH SHANE. He needs a raise!"
We responded:
"Wow what an awesome thing to say about Shane! He loves helping our customers find the best coverage that meets their personal needs. Thank you for sharing!"
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Matthew Nappa

August 15, 2025

5  out of  5
rating by Matthew Nappa
"Amazing customer service experience! I spoke with Jacky who was very knowledgeable and made finding the right auto insurance easy to understand and stress-free. Even found a way to save me more money with the right bundle. Looking forward to do business with again!"
We responded:
"Welcome to State Farm Matthew! Glad to here Jacky was able to find the best personal price plan for your auto and renters insurance. We also look forward to helping you with all your other needs that life brings your way!"
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Jenevevie T. Kpbar

August 14, 2025

5  out of  5
rating by Jenevevie T. Kpbar
"She is very good at her job and very knowledgeable"
We responded:
"Thank you for your 5-star review for Jacky! She has been working hard at improving her service to our customers."
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Dynamic Living Solutions, LLC

August 13, 2025

5  out of  5
rating by Dynamic Living Solutions, LLC
"After over 20 years with Geico and no auto claims, we decided to switch to State Farm when our teenage driver got their license. State Farm offered multiple ways to save—such as using a driving monitor in the vehicle and completing a driver safety course—which made the transition easy. Then, in an unbelievable twist, we had two accidents just two weeks apart. My husband, who hadn’t had a ticket or accident in over 40 years, hit a dog on the freeway, and shortly after, our new teenage driver had their first incident. State Farm handled both claims superbly—quick, fair, and with excellent communication every step of the way. Specifically Carissa in the Summerwood Location was fantastic with helping navigate the claim. We just added two new cars to our policy, and to our surprise, the rates barely changed, even with the recent claims. The premiums for the new vehicles were far more reasonable than we expected. My husband even commented that it’s rare for both the customer and the insurer to come out happy—but with State Farm, that’s exactly what happened. Highly recommend for both value and exceptional service!"
We responded:
"I truly appreciate you sharing your claims experience! Having to deal with a loss is already hard enough and that's the most critical time to show our customers that we will be there for them in their time of a loss. Thank you so much for trusting us! We will continue to keep our promise to you and your family, right down to the service you receive from our office too. That's what being a good neighbor is all about!"
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marc price

August 6, 2025

5  out of  5
rating by marc price
"Got a chance to speak with Rachele about my insurance needs and was able to get my mom and self insurance for a great price. Customer service was great and answered the phone even time I called with a question or change. Thank you Rachele and your team for working hard and being available for me and my mother."
We responded:
"it was our pleasure to help you and mom find the best coverage that fits your budget! Thank you for the 5-star review and welcome to the State Farm family!"
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Ramesha Nicole

July 14, 2025

5  out of  5
rating by Ramesha Nicole
"What a phenomenal team! I worked with Shane on getting quotes for a few policies. His customer service, patience and knowledge helped me in making the best decision. During my follow up with Clarissa, she was also pleasant to speak with. When I had to get a loaner and was having issues with the customer service rep, Rachele stepped in and sent the documents right over. I definitely recommend this team for your insurance needs."
We responded:
"Thank you so much Ramesha! This is why we love what we do, and makes it all worth it. We want to be be your good neighbor for life!"
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Optional_80 Infinite

July 10, 2025

5  out of  5
rating by Optional_80 Infinite
"Very thankful for the customer service I give it a 10. Shane was very helpful and got me a good auto policy and helped me on a decision about some life insurance"
We responded:
"Thank you for feedback! Making decisions about life insurance and auto insurance can be hard but that’s why we are here to help make that easy and simple for you. We look forward to protecting you and all your future needs!"
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Erica York

July 7, 2025

5  out of  5
rating by Erica York
"Clarissa is excellent!! I have had nothing but wonderful experiences with this insurance agent and agency. They go above and beyond to ensure my claim was processed and followed up to make sure my claim issues were resolved. She gave me the best price and explained everything fully. I couldn’t be more impressed!"
We responded:
"Hi Erica, we are pleased to provide our best service. We know how difficult it is to experience loss. Thank you for being such a loyal customer!"