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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rosana Rahman

Rosana Rahman

July 20, 2026

5  out of  5
rating by Rosana Rahman
"I recently contacted State Farm for a Home Insurance and, while I was unable to get home insurance, I was able to obtain auto insurance.

I am grateful to Shane for all of his help, as it has resulted in a monthly savings of approximately $150 on auto insurance. I appreciate the exceptional service provided by the entire team, from the customer service representative to the agents. Shane was particularly helpful in explaining various ways to reduce costs while ensuring comprehensive protection.

Thank you for your assistance."
We responded:
"Thank you so much for the 5 stars, Rosana! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Victoria Gonzalez

June 25, 2026

5  out of  5
rating by Victoria Gonzalez
"Exena is amazing to work with and made the entire process incredibly easy. She took the time to break everything down in a way that was easy to understand and answered all of my questions with patience and kindness. I truly appreciate the excellent customer service and support I received and would highly recommend them to anyone seeking a positive insurance experience!"
We responded:
"Victoria, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Gabriel Moreno

June 23, 2026

5  out of  5
rating by Gabriel Moreno
"Great experience with this State Farm office. The agent and staff are always professional, responsive, and helpful. I'm very happy with their service and highly recommend them."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Rasool Hosten

June 17, 2026

5  out of  5
rating by Rasool Hosten
"They are always very helpful and informative about all my insurance needs. I really appreciate their awesome customer service."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Rachele Rendon’s Team! We deeply appreciate your kind words here in Houston . "
Profile photo of Axel A Fuenmayor H

Axel A Fuenmayor H

June 2, 2026

5  out of  5
rating by Axel A Fuenmayor H
"Muy buena atención, educada y atenta"
We responded:
"Gracias por sus comentarios y apoyo!"
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Nallely Morales

May 21, 2026

5  out of  5
rating by Nallely Morales
"Today we obtained our auto insurance with Agent Candy. She is very helpful and friendly, and she explains everything perfectly—highly recommended!"
We responded:
"Thank you so much for the 5-star rating, Nallely! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Hiram J. Perez

May 21, 2026

5  out of  5
rating by Hiram J. Perez
"I had the opportunity to speak with Candy, who helped me get the best from their agency. I'm pleased with the outcome of my quote."
We responded:
"Thank you for your kind review of State Farm Agent Rachele Rendon’s Team. We appreciate it!"
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DeAnna D'ambrosio

May 6, 2026

5  out of  5
rating by DeAnna D'ambrosio
"Great service by Candy who was very patient with me. She gave me the perfect policy at a far price."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Rachele Rendon’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Christine Williams

May 1, 2026

5  out of  5
rating by Christine Williams
"Very professional and patient"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Rachele Rendon’s Team. "
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Thurlin Rivette

March 28, 2026

5  out of  5
rating by Thurlin Rivette
"Great service, professional and try their best to meet your insurance needs. Clarissa was truly helpful."
We responded:
"Thanks so much for the fantastic rating, Thurlin! We are so glad you had a positive experience with us here on State Farm Agent Rachele Rendon’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Priscella Moncada

March 26, 2026

5  out of  5
rating by Priscella Moncada
"Clarissa is always very communicative and helpful! Via email, text and phone!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Rachele Rendon’s Team! We deeply appreciate your kind words here in Houston . "
Profile photo of Michelle Albizu Mercado

Michelle Albizu Mercado

March 19, 2026

5  out of  5
rating by Michelle Albizu Mercado
"Excellent customer service
Very attentive."
We responded:
"Michelle, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Rachele Rendon’s Team—we are always here to help!"
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Felicia West

March 13, 2026

5  out of  5
rating by Felicia West
"Amazing and friendly.! The best rate we have found thank you Shane.!"
We responded:
"Thank you for the amazing review, Felicia! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Kasia Young-Holley

Kasia Young-Holley

March 10, 2026

5  out of  5
rating by Kasia Young-Holley
"Shane provided great customer service and created a comprehensive policy for a great price compared to my other insurance company!"
We responded:
"Kasia, thank you for your wonderful review of State Farm Agent Rachele Rendon’s Team!"
Profile photo of Juandell Mccorkle

Juandell Mccorkle

March 5, 2026

5  out of  5
rating by Juandell Mccorkle
"Great customer service! Patience? He had all of it because I had alot going on. Thanks for all the help"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Layne A Marquez

Layne A Marquez

March 2, 2026

5  out of  5
rating by Layne A Marquez
"Really good experience help me very well and gave me better prizing then other companies candy helped me really well"
We responded:
"Thanks so much for the fantastic rating, Layne! We are so glad you had a positive experience with us here on State Farm Agent Rachele Rendon’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Faryn Alaniz-Flores

Faryn Alaniz-Flores

February 20, 2026

5  out of  5
rating by Faryn Alaniz-Flores
"Spoke with Exena today on how to lower my insurance policy premium. She went over options with me and broke it down as I don’t know too much on how insurance works or how it should be properly stated on a policy. She helped me tremendously."
We responded:
"Thank you so much for the 5-stars, Faryn! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Rachele Rendon’s Team anytime."
Profile photo of Jesús Manuel Cedeño Hernandez

Jesús Manuel Cedeño Hernandez

February 12, 2026

5  out of  5
rating by Jesús Manuel Cedeño Hernandez
"I had an excellent experience working with this insurance team. From the very beginning, they treated me with genuine kindness and professionalism. They took the time to explain every option clearly and focused on helping me save as much money as possible while still making sure my family is fully protected.

What stood out the most was how patient and honest they were throughout the process. I talked with Clarissa today and I never felt pressured, only supported. It’s rare to find people who truly care about both your financial well-being and your family’s security. Highly recommend their service to anyone looking for trustworthy and compassionate insurance agents."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Rachele Rendon’s Team. "
Profile photo of Alameshia Rusk

Alameshia Rusk

February 10, 2026

5  out of  5
rating by Alameshia Rusk
"Shane is an amazing insurance agent! He’s knowledgeable, patient, and really takes the time to explain everything so you understand your coverage. He made the whole process easy and stress-free, and I truly felt like he had my best interest at heart. I highly recommend Shane to anyone looking for reliable and honest insurance help."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of Cheldea Parker

Cheldea Parker

February 3, 2026

5  out of  5
rating by Cheldea Parker
"First and foremost, CANDY, thank you!! This was a smooth experience, very helpful!! Thank you for making my insurance buying process smooth. You rock!"
We responded:
"Thanks so much for the amazing review, Cheldea! We really appreciate your support here in Houston . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Eduardo Rodriguez

January 23, 2026

5  out of  5
rating by Eduardo Rodriguez
"It was a great help taking to Candy my State Farm agent, took her time to explain my policy and options I had , very professional and polite really a sweetheart I got much better rate with her then other phony companies I talk too"
We responded:
"Thank you so much for the 5-star rating, Eduardo! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of Justin Tyer

Justin Tyer

January 23, 2026

5  out of  5
rating by Justin Tyer
"Shane was an absolute pleasure to work with. Extremely knowledgeable and insightful. Definitely not what I was expecting shopping for insurance and without a doubt the most enjoyable experience I've had regarding insurance."
We responded:
"Thanks so much for the fantastic rating, Justin! We are so glad you had a positive experience with us here on State Farm Agent Rachele Rendon’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Matthew Breland

January 23, 2026

5  out of  5
rating by Matthew Breland
"Very helpful super friendly with Halle recommend"
We responded:
"We appreciate your review, Matthew. We are so happy that you had such a wonderful experience with State Farm Agent Rachele Rendon’s Team here in Houston ! "
Profile photo of R.J. B.

R.J. B.

January 22, 2026

5  out of  5
rating by R.J. B.
"Candy was extremely knowledgeable and professional in guiding me through my purchase of a new insurance policy. I would highly recommend."
We responded:
"Wow, thank you for the 5-star review, R.J.! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! R.J., thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Rachele Rendon’s Team is just a call or email away! "
Profile photo of Jay Sanchez

Jay Sanchez

January 16, 2026

5  out of  5
rating by Jay Sanchez
"Candy was hands down awesome she's very patient and cares about her clients and goes above and beyond."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Rachele Rendon’s Team! We deeply appreciate your kind words here in Houston . "